TPG Unlimited NBN50 Broadband Plan

TPG

Download

Unlimited

Speed

50 Mbps

Contract

No Lock-in
$74.99/mth
Type: nbn Opt: VoIP
Free Activation, Free Modem

TPG‘s Frequently Asked Questions

What are the actual NBN speeds of TPG?

TPG offer 4 different speed tiers, here is the NBN maximum and typical evening speed table for TPG NBN plans.

NBN Speed TierDownload SpeedUpload SpeedTypical Evening Download Speed
NBN Basic12 Mbps1 Mbps12 Mbps
NBN Standard25 Mbps5 Mbps25 Mbps
NBN Standard Plus50 Mbps20 Mbps50 Mbps
NBN Premium100 Mbps20 Mbps90 Mbps

Does TPG offer pro-rata closures or require a written notice to cancel the internet plan?

TPG requires at least 30 days written notice to cancel an internet plan.

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Mel
Mel
2 years ago
Rating :
     

Poor phone service and customer service! They removed money from my account for service they did not provide. Promised a refund but nothing happened.

Jelly
Jelly
2 years ago
Rating :
     

Unhappy with TPG service! Two days could not make calls and use the internet service. TPG stopped my service suddenly with a notification. I checked my account and found my money has been transferred to TPG a few days ago. I called TPG for this issue and they told me that their end did not receive my money. I told them that I already received an invoice from them. Then they said there was a problem with their system and asked me to wait for 24 hrs. I waited two days to have my service restored.

Avery
Avery
2 years ago
Rating :
     

No data and could not make or receive calls for three weeks. Phoned the customer service centre and was told that all was normal in my area, and no resolution was provided. Have switched to Moose, much better!!

Annie
Annie
2 years ago
Rating :
     

Good service and reasonably priced. Speed is as good as advertised. Happy to be with TPG!

Lin
Lin
2 years ago
Rating :
     

Worst decision I’ve ever made that changed to TPG. The connection is really poor, I moved the modem to every location in my house to improve the condition, but it didn’t work. My call waited for nearly one to get through, and the staff was not helpful at all.

Lytton
Lytton
3 years ago
Rating :
     

Last week, I could not send a message and go on the internet, but it worked after I restarted it. It happened three times. I called TPG to check what happened, but they refused. How can they treat their customer in this way? !!!

Ella
Ella
3 years ago
Rating :
     

I have been with TPG mobile $20 plan for many years. I signed the same TPG mobile sim for sister. Whenever I call TPG customer service, it is easy to connect and solve the problems efficiently. But TPG App really needs improved, it is very slow and not working much. When I need to check my usage, I have to go to the website. Anyway, happy with TPG!

Lou M
Lou M
3 years ago
Rating :
     

Coverage is good in metro, but it totally lose when I am in mountain area.

Jojo
Jojo
3 years ago
Rating :
     

Never try TPG…I signed up online, and it took me 4 days to get my sim. However, it was just the start of trouble, cannot make calls, data not working, useless customer service…

Nabeel
Nabeel
3 years ago
Rating :
     

I have been with TPG mobile for over 5 years and did not meet any problem. I’m on the $20 a month plan and it provides great value for money.

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