Never. Stop. Playing. That’s the Boost Mobile philosophy in three words. No one wants to spend their time stressing over mobile phone contracts. So we’ve cut the nonsense and keep things simple. Three plans to choose from. No contracts. Prepaid and all on the Telstra Mobile network.But we’re not all about phone calls and texts, we’re also involved in some of Australia’s hottest events from hitting the slopes with A List DJ’s at Thredbo to hosting amazing music events and the Australian Board Riders Battle. Over the years we have sponsored some of the worlds’ best athletes including: Kelly Slater, Luke Egan, Layne Beachley, Andy Irons and Troy Carroll, and continue to work with some of Australia’s best athletes and performers. Check out our team here.THE BOOST TEAMIn a nutshell: we’re serious about what we do.We’ll keep your phone running but we’ll stay true to our #neverstopplaying mantra.From surfing to snowboarding, motocross to photography, officewide rubber-band wars to a little bit of partying on the side, the Boost Team earns its bed rest every night. Ref: http://boost.com.au/
After Boost’s promising start, all went downhill when Telstra took the reins, a disappointment for many brand fans.
Nothing but a nightmare! I tried to activate my Sim one week before. I called Boost every day to seek support but got a standard response asking me to wait another 24 hours. Till today, a whole week, my Sim is not yet activated. Really frustrating……
I purchased a prepaid sim last month, and the activation process was long drawn out. I called and sent emails to them many many times, but the problem did not be solved. Really a waste of time. Anyway, I have cancelled the order and don’t want to see Boost appear in my life anymore.
No customer service at all. They changed the plan without noticing customer, which reduced the data, but the price did not change! I will switch to another provider and would not recommend this company to anyone.
My sim is not working since 10 days ago, I chatted with them online over and over again and applied to replace sim for 5 times already but nothing receive. I asked them whether I can use $2 sim bought from retail store for instead, 2 said yes while 2 said no. So confused!
No customer service!!!I have some issues with my phone. I tried to call them, but they pushed me to contact by chat while the site did not support that.
All I could say is you get what you pay for – Boost is pretty cheap but the service matches the price point. No complaints so far. Boost is suitable for students!
Initially I had a propblem with them porting my number over to them, the staff of Boost confirmed that the issue was from their end, but they got it rectified soon enough, and they even got a supervisor to give me a courtesy call to check on my service and even compensated me for the time lost.
I\'ve been with Boost for 4 years, never had an issue. While there are some cheaper options out there now, but I stay with boostmobile due to their wide coverage.