I’ve been waiting on the line with Boost for nearly three hours, and I’m still on hold. This experience is truly unbelievable.
After Boost’s promising start, all went downhill when Telstra took the reins, a disappointment for many brand fans.
Nothing but a nightmare! I tried to activate my Sim one week before. I called Boost every day to seek support but got a standard response asking me to wait another 24 hours. Till today, a whole week, my Sim is not yet activated. Really frustrating……
I purchased a prepaid sim last month, and the activation process was long drawn out. I called and sent emails to them many many times, but the problem did not be solved. Really a waste of time. Anyway, I have cancelled the order and don’t want to see Boost appear in my life anymore.
No customer service at all. They changed the plan without noticing customer, which reduced the data, but the price did not change! I will switch to another provider and would not recommend this company to anyone.