TPG Unlimited NBN25 Broadband Plan
Download
Unlimited
Speed
25 Mbps
Contract
No Lock-in
$69.99/mth
Type: nbn Opt: VoIP
Free Activation, Free Modem
TPG‘s Frequently Asked Questions
What are the actual NBN speeds of TPG?
TPG offer 4 different speed tiers, here is the NBN maximum and typical evening speed table for TPG NBN plans.
NBN Speed Tier | Download Speed | Upload Speed | Typical Evening Download Speed |
---|---|---|---|
NBN Basic | 12 Mbps | 1 Mbps | 12 Mbps |
NBN Standard | 25 Mbps | 5 Mbps | 25 Mbps |
NBN Standard Plus | 50 Mbps | 20 Mbps | 50 Mbps |
NBN Premium | 100 Mbps | 20 Mbps | 90 Mbps |
Does TPG offer pro-rata closures or require a written notice to cancel the internet plan?
TPG requires at least 30 days written notice to cancel an internet plan.
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Company | Data | Speed | Price | ||
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SkyMesh Unmetered Data Sky Muster Premium Plan nbn | No Lock-in | VoIP Available |
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Unlimited |
100 Mbps |
$0.00 *1st month free and then $99.95/mth |
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Tangerine Telecom Speedy nbn100 Plan nbn | No Lock-in | VoIP Available |
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Unlimited |
100 Mbps |
$64.90 *$64.90 for 6 months, then $84.90 ongoing |
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Mate – No Worries nbn100 Plan nbn | No Lock-in |
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Unlimited |
100 Mbps |
$65.00 *$65 for first 5 mths, then $85 |
Poor phone service and customer service! They removed money from my account for service they did not provide. Promised a refund but nothing happened.
Unhappy with TPG service! Two days could not make calls and use the internet service. TPG stopped my service suddenly with a notification. I checked my account and found my money has been transferred to TPG a few days ago. I called TPG for this issue and they told me that their end did not receive my money. I told them that I already received an invoice from them. Then they said there was a problem with their system and asked me to wait for 24 hrs. I waited two days to have my service restored.
No data and could not make or receive calls for three weeks. Phoned the customer service centre and was told that all was normal in my area, and no resolution was provided. Have switched to Moose, much better!!
Good service and reasonably priced. Speed is as good as advertised. Happy to be with TPG!
Completely regret choosing TPG. Cannot find any good. Bad customer service, slow download speed and poor coverage.
Worst decision I’ve ever made that changed to TPG. The connection is really poor, I moved the modem to every location in my house to improve the condition, but it didn’t work. My call waited for nearly one to get through, and the staff was not helpful at all.
Last week, I could not send a message and go on the internet, but it worked after I restarted it. It happened three times. I called TPG to check what happened, but they refused. How can they treat their customer in this way? !!!
I have been with TPG mobile $20 plan for many years. I signed the same TPG mobile sim for sister. Whenever I call TPG customer service, it is easy to connect and solve the problems efficiently. But TPG App really needs improved, it is very slow and not working much. When I need to check my usage, I have to go to the website. Anyway, happy with TPG!
Coverage is good in metro, but it totally lose when I am in mountain area.
Never try TPG…I signed up online, and it took me 4 days to get my sim. However, it was just the start of trouble, cannot make calls, data not working, useless customer service…
I have been with TPG mobile for over 5 years and did not meet any problem. I’m on the $20 a month plan and it provides great value for money.