Company | Data | Price | Talk&Text | Highlights |
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Poor phone service and customer service! They removed money from my account for service they did not provide. Promised a refund but nothing happened.
Unhappy with TPG service! Two days could not make calls and use the internet service. TPG stopped my service suddenly with a notification. I checked my account and found my money has been transferred to TPG a few days ago. I called TPG for this issue and they told me that their end did not receive my money. I told them that I already received an invoice from them. Then they said there was a problem with their system and asked me to wait for 24 hrs. I waited two days to have my service restored.
No data and could not make or receive calls for three weeks. Phoned the customer service centre and was told that all was normal in my area, and no resolution was provided. Have switched to Moose, much better!!
Completely regret choosing TPG. Cannot find any good. Bad customer service, slow download speed and poor coverage.
Last week, I ported my number from TPG to More, it only took one hour without any issue. Everything runs smoothly. Happy with their service.